Last Updated: May 9, 2026
PastullioBot offers a 7-day refund window from the date of purchase, subject to the conditions below. After 7 days, all sales are final.
You are eligible for a full refund if fewer than 5 credits have been used at the time of your refund request.
If you have used 5 or more credits, no refund is available, regardless of how recent the purchase was.
You are eligible for a full refund of the current billing period if:
After any scan or alert in the current period, no refund is available for that period. You may still cancel future renewals at any time from your account page.
Email hello@pastulliobot.com within 7 days of your purchase. Include:
We aim to respond within 2 business days. Approved refunds are processed via Stripe and typically appear on your original payment method within 5-10 business days.
Approved refunds void all credits associated with the refunded purchase, including any that remain unused. If you have multiple credit purchases on your account, only the credits from the refunded purchase are voided; credits from other purchases are unaffected.
We reserve the right to deny refund requests that appear:
If we deny a refund request, we'll explain why. You may dispute the decision by reply email; we'll review in good faith.
If you initiate a credit card chargeback or payment dispute without first contacting us, we may suspend your account pending resolution. We strongly encourage you to email hello@pastulliobot.com first — most issues can be resolved faster directly than through your card issuer.
We may update this Refund Policy. The "Last Updated" date reflects the most recent revision. Changes apply to purchases made after the change takes effect; existing purchases remain governed by the policy in effect at the time of purchase.
Email: hello@pastulliobot.com